REFERRAL & PARTNERSHIP PROGRAM

Let's care for your
clients together

Health First AT HOME partners with physicians, hospitals, social workers, and community organizations across Greater Boston to deliver seamless, dignified personal care for the people you serve.

Response Time

Same-Day Response

Every referral is returned the same day. Your clients are never left waiting.

No Cost to Families

Free Care Assessment

Every client receives a comprehensive in-home assessment at no charge before care begins.

Thoughtful Pairing

Caregiver Match

We carefully match every client with a Care Partner based on personality, needs, and schedule.

Why Partner With Us

A home care partner
you can trust.

When you refer a client to Health First At Home, you're extending your care not ending it. We take that responsibility seriously. Here's what you can expect every time.

  • Same-day intake calls returned your referral is never left waiting.
  • Consistent caregiver matching we prioritize continuity for every client.
  • Regular family updates we close the communication loop so you stay informed.
  • Culturally aware, dignified care we serve Greater Boston's diverse communities.
  • Licensed, insured, background-checked fully compliant and professionally operated.

Our Referral Partners

Who we work with.

We partner with a wide range of professionals and organizations. If you work with people who may need home care support, we'd love to connect.

Physicians & PCPs

Clinical Referral Partner

Your patients leave your office and go home but the care doesn't have to stop there. We support your patients between appointments with personal care, medication reminders, and recovery assistance.

How We Support Your Patients

  • Post-visit personal care and daily living support
  • Medication reminders and adherence tracking
  • Mobility and fall prevention assistance
  • Family updates that keep you in the loop
Start a referral

Hospital Discharge Planners

Transition of Care Partner

A safe discharge starts with a strong plan. We work closely with hospital teams to ensure a smooth, supported transition from facility to home reducing readmissions and giving families peace of mind.

How We Support Your Discharges

  • Same-day coordination for urgent discharges
  • Post-surgical and recovery home care
  • 24-hour and live-in options for complex cases
  • Seamless communication with your team
Start a referral

Rehab & Physical Therapy

Continuity of Care Partner

Rehab gains made in your clinic can be lost at home without proper support. We bridge that gap reinforcing progress with daily home assistance so your patients keep moving forward between sessions.

How We Support Your Patients

  • Home safety monitoring and fall prevention
  • Encouragement with prescribed home exercises
  • Mobility and transfer assistance
  • Transportation to and from therapy appointments
Start a referral

Social Workers & Case Managers

Community Care Partner

You see the full picture of your client's life. We're here to help fill the home care piece with services that fit diverse needs, budgets, and cultural backgrounds across Greater Boston.

How We Support Your Clients

  • Flexible scheduling for complex case needs
  • Culturally aware and bilingual support available
  • State-funded program navigation (ASAP and more)
  • Coordination with your existing care plan
Start a referral

Elder Law & Financial Advisors

Estate & Planning Partner

Your clients are planning for the future home care is often a central part of that plan. We help families understand their care options, costs, and how to fund quality home care with the resources they have.

How We Support Your Clients

  • Transparent pricing for care planning purposes
  • Long-term care insurance coordination
  • Veterans Aid & Attendance benefit support
  • Flexible service tiers for varying budgets
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Senior Living Communities

Residential Care Partner

For residents who need more personalized support than your community can provide or for those who prefer to age in their own home — we're a trusted partner you can confidently recommend.

How We Support Your Residents

  • Supplemental care for independent living residents
  • Transition support for residents moving home
  • Respite care for family caregivers
  • Memory care and chronic condition support
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Faith Communities & Nonprofits

Community Partnership

Faith communities and nonprofits are often the first to know when a member or neighbor needs support at home. We partner with community leaders to make professional home care accessible to the families they serve.

How We Partner With You

  • Community education and awareness sessions
  • Culturally sensitive care for diverse congregations
  • Sliding scale and program-funded options available
  • Trusted referral relationship with your leadership
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Veterans Service Organizations

Veterans Care Partner

Veterans have earned the very best care. We proudly accept VA benefits including the Aid & Attendance program, and we approach veterans' care with the respect and dignity their service deserves.

How We Support Veterans

  • VA Aid & Attendance benefit accepted
  • Personal care and daily living support
  • Chronic condition and mobility assistance
  • Coordination with VA care teams and case managers
Start a referral

How to Refer

Simple. Fast. Seamless.

Referring a client to Health First At Home takes minutes. We handle everything from there.

1

Reach Out

Call, email, or use our contact form with the client's name and basic care needs.

2

We Contact the Family

Our care team reaches out within 24 hours to schedule a free in-home assessment.

3

Care Plan is Built

We create a personalized care plan tailored to the client's needs, schedule, and preferences.

4

Care Begins

Care starts on the family's timeline. We keep you informed every step of the way.

Insurance & Payment

We work with most payment sources.

Helping families understand their options is part of what we do. We accept a wide range of payment types so quality care is never out of reach.

Private Pay

Transparent pricing with no hidden fees. Flexible out-of-pocket payment accepted.

Long-Term Care Insurance

We work directly with most LTC providers and can assist families with claims.

Veterans Benefits

We proudly accept VA benefits including the Aid & Attendance program for eligible veterans.

State Programs

ASAP and other state-funded elder care programs may apply depending on the client's situation.

Ready to refer a client
or partner with us?

Our care team is responsive, professional, and ready to work alongside you. Reach out today — no paperwork, no barriers.

QUESTIONS & ANSWERS

Frequently Asked Questions

  • We provide non-medical home care services including personal care, specialized memory care, and advanced support for individuals living with chronic or progressive conditions. Services range from daily assistance to 24-hour in-home care. As needs evolve, our care plans are designed to adapt accordingly.

  • We currently accept private pay and long-term care insurance. During your consultation, we review service options and provide transparent pricing so families can plan with clarity and confidence.

  • Every client begins with a comprehensive consultation. We assess routines, safety considerations, health needs, and personal preferences before developing a customized care plan designed for comfort, dignity, and consistency.

  • All Care Partners undergo background checks, reference verification, and required training. We carefully match caregivers based on experience, compatibility, and client needs to ensure a supportive and consistent care experience.

  • Our care is structured, intentional, and designed with dignity. We prioritize thoughtful planning, caregiver continuity, and culturally aware support — because great care begins with being cared for.